Visiting Members | A Visit to Zhongshan Xinhe Electronic Equipment Manufacturing Co., Ltd.

On August 28, 2025, Lou Ying, Secretary-General of the Guangdong Gas Heating and Hot Water Boiler Chamber of Commerce, led a delegation to visit Zhongshan Xinhe Electronic Equipment Manufacturing Co., Ltd., a member company of the Chamber. Xie Yuwen, Xu Langcheng, and Huang Ziqing from the Secretariat also participated. Yu Qiuming, General Manager of Xinhe Automation, warmly received the delegation and organized a discussion, during which the two sides exchanged views on topics such as the company's development history and competitive advantages.

Exchange site

As a national high-tech enterprise, a Guangdong Province specialized and innovative enterprise, and a supplier of intelligent manufacturing solutions for collaborative innovation in characteristic industrial clusters in Zhongshan City, Xinhe Automation has been committed to providing intelligent manufacturing solutions for the home appliance, LED lighting, and prefabricated building industries since its establishment in 2004. It is understood that the company successfully developed its first intelligent production line for gas-fired wall-hung boilers in 2006, marking its official entry into the gas appliance equipment manufacturing field. After more than 20 years of dedicated development, the company has become one of the preferred equipment suppliers for gas appliance manufacturers in South China, with business covering intelligent production line systems for eight major categories of home appliances, including gas water heaters, gas-fired wall-hung boilers, integrated stoves, dishwashers, and heat pumps.

In terms of technological innovation, Xinhe Automation has built a core R&D team of over 30 senior engineers, with annual R&D investment accounting for 8% of total revenue. Through continuous technological innovation, the company has accumulated more than 80 invention patents and utility model patents, as well as more than 20 software copyrights.

In terms of customer service, Xinhe Automation has established branches in Chengdu, Suzhou, and Weihai, and in 2015, it established an equipment factory in New Delhi, the capital of India. General Manager Yu Qiuming stated, "Xinhe's advantage lies in its ability to achieve modular and customized solutions to meet diverse customer needs. We have fast product development speeds, high production efficiency, and can quickly respond to customer service requests. Our requirement for customer feedback is to provide a solution within 3 hours of receiving a fault report and to arrive at the customer's site for maintenance within 48 hours." To alleviate customers' concerns, Xinhe actively promotes a complete and efficient networked management system for "global information services," enabling all machines to be networked and monitored immediately after factory installation, allowing for remote assistance in handling all customer-related faults.

Currently, Xinhe Automation's service network covers more than 20 leading companies in the industry, including Sinomach Group, China Energy Conservation and Environmental Protection Group, Midea, Opple Power, Joyoung, Hopson Development, Vatti, Vanward, and Vanward Group, and its products are sold to more than 40 countries worldwide. With its differentiated innovative technologies and efficient, high-quality customer service capabilities, Xinhe Automation maintains a customer satisfaction rate of over 90% year-on-year and achieves a sustained high-speed growth of 30% to 60% annually.

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